8. Fees and Payment

1. a. Fee Structure: Fees for Services and Products will be clearly stated at the time of purchase on the Website, in marketing materials, or communicated directly to you.
2. b. Currency and VAT: Fees are typically priced in Pounds (£) and may be subject to VAT, which will be indicated.
3. c. Payment Terms: Unless a specific payment plan is agreed upon in writing, full payment of Fees is required before access to Services or Products is granted.
4. d. Payment Methods: We accept payment via credit card, debit card, bank transfer, and other methods as specified. You are responsible for any charges imposed by your card provider or bank.
5. e. Payment Plans: If a payment plan is agreed, you must adhere to the agreed schedule. Failure to make payments when due may result in suspension or termination of Services and further action to recover outstanding Fees.
6. f. Failed Payments: If a payment fails, we will attempt to contact you to arrange alternative payment. Failure to provide valid payment details may result in suspension or termination of Services.
7. g. Costs of Attendance: You are responsible for any costs incurred in attending in-person Events or courses, including travel, accommodation, and meals, unless explicitly stated otherwise.

9. Refund Policy

This Refund Policy outlines the conditions under which refunds may be considered by PROPERTY BUSINESS TRAINING UK LTD.

1. a. General Principle: Refunds are not guaranteed and are subject to the specific terms outlined in this policy and the sole discretion of PROPERTY BUSINESS TRAINING UK LTD. We generally do not provide refunds for failure to attend an Event or course, or for not achieving desired outcomes.
2. b. Cancellation by You (Online Courses): For online courses, you have a 14-day cooling-off period from the date of purchase under the Consumer Contracts Regulations 2013. However, if you access or download all or part of the online course content within this 14-day period, you explicitly consent to waive your right to cancel and request a refund.
3. c. Cancellation by You (In-Person Courses/Events):
   • ● For in-person courses or events requiring a specific booking date, you must book your attendance within 12 months of the purchase date. Failure to book within this period will be considered a cancellation by you, and no refund will be provided.
   • ● If you cancel your attendance at an in-person course or event, refunds are at our sole discretion and may be subject to an administration fee or forfeiture of the full Fee, depending on the notice period and the specific terms agreed at the time of purchase.
4. d. Cancellation or Rescheduling by Us:
   
   • ● If we cancel an Event or course, we will offer you the option of a full refund of the Fee paid or transfer to an alternative date or Service, where available.
   • ● If we reschedule an Event or course and you are unable to attend the new date, we will consider your eligibility for a refund on a case-by-case basis.
5. e. Processing Refunds: Approved refunds will be processed within a reasonable timeframe usually within 30 days and issued using the original payment method.
6. f. Exceptional Circumstances: Any refund requests outside of the conditions outlined above will only be considered in exceptional circumstances and at our absolute discretion.
   If you wish to request a refund in accordance with this policy, please contact us at support@propertybusinesstraining.com.

10. Failure to Attend

1. a. Unless otherwise agreed in writing, failure to attend all or part of a paid Service or Event does not entitle you to a refund or transfer, except as outlined in the Refund Policy (Section 9) or specific terms agreed at the time of purchase.
2. b. Rebooking a missed course or event will be treated as a new purchase, and the full Fee will apply.